Critical Incident Management - Carecall Website

Carecall can help you cope with:

Stress, anxiety or depression
Alcohol or drug problems
Bullying or harassment
Bereavement
Financial or legal worries
Domestic violence
Relationship problems
Changes at work or in life

...and many other issues

Legal Information

Addressing work-related stress is a legal requirement under the Health & Safety at Work Order (NI) 1978 and Health & Safety (Management at Work) Regulations (NI) 2003. Employment and equality legislation such as Disability Discrimination (NI) Order 2006 are also relevant.

Critical Incident Management

A critical incident at work can severely impact the mental wellbeing of those directly or indirectly involved. Examples include serious accidents, sudden death or suicide, or violence such as an armed robbery or terrorist attack. Carecall can help you implement a critical incident plan to anticipate such an event and support you in dealing with its aftermath.

Carecall’s Pre-Critical Incident Service delivers planning, awareness raising, education and training so that your organisation’s response to a critical incident is both rapid and appropriate, containing the psychological damage which those affected experience.

Our Post-Critical Incident Service is available as part of our EAP or on an ad hoc basis. Carecall clinical advisors ensure that workers affected by a critical incident receive immediate on-site and off-site support to the highest standards, including face-to-face counselling, 24-hour telephone counselling and follow-up assessments.

To find out more about our critical incident services call Carecall on 028 9024 5821 or email info@carecallwellbeing.com.

Wellbeing at Work

People Development